IT Operations Quiz

1. Which one is an example of a top-level domain (TLD)?

2. Which type of storage has the fastest data access speeds?

3. Which user has the smartest approach to online security?

4. What is the most direct way to change the desktop background in Windows OS?

5. Networking wire is referred to as _____

6. The computer consistently boots into Safe Mode. How would you address this issue?

7. You power up your computer and it starts in Safe Mode. What should you do?

8. Which program controls the Windows startup sequence?

9. To which choice can the wget program be considered similar?

10. You are replacing a processor. How do you build the processor "sandwich" top-down?

11. Which service allows clients to work remotely and supplies the clients with an IP address on the same local area network as the office?

12. What is the name of the hardware that provides a computer with network access?

13. Which choice is not a typical adjustment found on a monitor?

14. An application is unresponsive. How can you effectively close it down?

15. Which action triggers a UAC warning?

16. What are the long-term and short-term categories of storage in a computer?

17. What is one difference between a drive and media?

18. Which statement most accurately describes the northbridge or host bridge?

19. A Bluetooth peripheral is prompting for a passcode to complete the pairing / connection process. What is the peripheral, most likely?

20. The local network is up, but the computers cannot access the internet. Your internet configuration includes a modem, gateway (router) and a switch as separate devices. what should you do?

21. Can you connect a DisplayPort monitor to a USB-C port on your computer?

22. Which characters are not allowed in a filename?

23. Someone is about to update a software driver. What would be a wise thing to do first?

24. How many wire pairs are in a CAT-5 cable?

25. The primary mass storage device is divided into two partitions. What would explain this arrangement?

26. _____ is type of power connector

27. Tania was told to address an issue in the UEFI. How is it accessed?

28. After plugging in an external 3.5mm microphone. you stop hearing sound from the speakers. What is the most likely source of the problem?

29. Jan is setting up a coffee shop's wireless network. Given the number of Wi-fi networks within range, which are the best choices for a 2.4GHz Wi-fi channel?

30. A _____ allows you to plug computers into a central location to communicate on the same local area network.

31. A client needs to secure their cafe's wireless network, which is used only by employees. What is the best approach for a finite list of devices?

32. Tania was told to change a setting in the UEFI. How is it accessed?

33. You think that the internet is down. How can you know for certain?

34. What is the most important thing  to do before opening a computer case?

35. Walt's computer is several years old and he wants to ensure that the system works until he gets a replacement. What should he do first?

36. On a trackpad, What gesture commonly replaces "center mouse wheel" for things like scrolling through documents?

37. Which components are typically found on the motherboard?

38. While planning a conference at a centre in the mountains, you call ahead to ensure that it has broadband internet access. Which connection type would be an unsuitable choice?

39. What is referred to by SSID?

40. Which is the standard color coding for audio jacks?

41. Mass storage inside a desktop computer case is usually found where?

42. Which choice is not a current mass storage type?

43. What is the I/O panel?

44. What is a fixed disk?

45. Which key assists limited keyboard layouts (such as on a laptop) with accessing the full range of  keys?

46. What are the best tools to use for cleaning a computer?

47. Angela ran a diagnostic that shows an ever-decreasing amount of memory in her computer. What could be the problem?

48. Miguel is working on the computer and Jen needs to use it for a moment. What can miguel do to provide for an easy transition?

49. Which is an example of a phishing attack?

50. Does an incognito window prevent websites from tracking your activity on the web?

51. What is the process of moving data and programs from an old computer to a new one called?

52. Assuming that the gateway, modem and switch are separate units, in what order should a small office or home office LAN be restarted?

53. A computer power supply is measured in ____?

54. The recent Windows update introduced some quirks in the system. How can you enter the Windows Recovery Environment to recover from the update?

55. The operating system tells you that a file is busy. What is the fastest way to attempt to make the file un-busy?

56. Your  computer boots at very low resolution that cannot be increased through display settings. What is the most likely solution?

57. Which statement about a modular power supply is true?

58. To which internal component does the P1 connector attach?

59. The mouse pointer is behaving erratically. What should you do first?

60. You receive a malware warning regarding a specific file. Which approach should you take to ensure you do not have false positive?

61. Which security tool can be doubled up to offer additional protection without being redundant?

62. The client / server model best represents _____

63. What is the difference between a USB hub and a powered USB hub?

64. What must you confirm before performing a processor upgrade?

65. Which I/O components are typically found in a chipset on the motherboard?

66. You are configuring a Wi-Fi base station using DHCP. Which items should you set or change?

67. Which part of the network assigns an IP address?

68. Expansion cards follow which current interface standard?

69. Which hardware port would not be found on a typical gateway?

70. You notice that a program crashes at a specific time. Which tool can you use in Windows to discover the cause?

71. What is the technical reason why you must properly eject media?

72. If you had a 255.255.255.0 subnet mask, how many usable IP addresses would you have for hosts?

73. What does the acronym RAID refer to?

74. How can you tell that the website you are visiting is sending and receiving data that has been encrypted?